Your dealer is your go-to for warranty help. Make sure they stand behind what they sell with real post-sale service and support.
Before reaching out, review the product warranty that came with your purchase. Warranty claims are handled by the original dealer who sold and installed your product. If your dealer is no longer in business, our team is happy to help wherever we can.
We also recommend requesting and keeping a copy of your window or door warranty for future reference. Link to our brands page to find warranty information.
Sometimes, replacing a product is a smarter long-term choice than repairing it–especially if:
Your product is outside the warranty window
You want to upgrade to more efficient or modern designs
It's damaged beyond repair
Stay ahead of common service issues with our care tips and maintenance FAQs. Learn how to clean, maintain, and extend the life of your windows and doors by product type and manufacturer.
